Help
Answers to the questions families ask most often, and a direct route to support if you still need a hand.
I cannot sign in
Use the Sign In button and choose the provider you registered with. If a password reset email does not arrive, check the spam folder, then contact support through the form.
I have forgotten a learner PIN
A parent can view and reset a learner PIN inside the family dashboard. Competition directors can reissue a six-digit PIN from their own portal.
Are the 2027 questions available?
Not yet. A competition year appears for learners only once its question bank is licensed and published, so no unpublished material is exposed.
Still stuck?
Send a message through the support form and our team will reply.
Ready to begin?
One free parent account, up to four learners, and every child keeps their own progress.